📞 1-713-396-3383
📞 1-713-396-3383
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Return & Refund Policy

ALERT: Due to COVID 19 and Holidays, All Shipments and All Print On Demand Product Production Might be Delayed. 
We don't know Exact Days would be Delayed. Please Be Patient to Wait for your Order to Arrive! 
If you want to get Refund due to shipment delayed, please Read our Refund Policy below! 

We hope you love everything you buy from us - , but we promise a full item cost refund if you’re unhappy with your purchase - just contact us within 7 days from the date you received the item to get a return shipping address. We cannot accept any return without contacting us first. Please note that the buyer is responsible for the return shipping cost.


** Any Print On Demand products; Any PM2.5 mask, PM2.5 filter, and KN95 mask do not qualify for the return and refund due to the nature of the product. However, if you receive damaged or broken; or missing orders; or don't receive the order; please contact our customer service with the proof of your claim and your purchase receipt. We will verify them. If that is truth, then we will reship the replacement.

** Any items on our site because its shipment was delayed due to COVID19, or Major holidays, such as Black Friday, Chinese New Year, Chinese Labor Day on May 01, Christmas, New year, Mother's Day, Father's Day, July 4th, etc., do not qualify for the refund. Please be patient and wait for your order to arrive. However, if you do not receive the order at the end of 3 months counted from the date when we shipped out the order, please contact our customer service with the proof of your claim and your purchase receipt. We will verify it and reship the order.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at:  or by filling out the form on contact us page.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at  or fill out the form on contact us page to get a return shipping address.

Returning Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.